Privacy policy
Last updated: June 3, 2025
This Privacy Policy describes how Celavie ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from celavie.shop (the “Site”), or otherwise communicate with us (collectively, the “Services”). “You” refers to any user of our Services, whether a customer, website visitor, or otherwise.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will always be posted on this page with the revised “Last updated” date.
How We Collect and Use Your Personal Information We collect personal information to provide, maintain, and improve our Services. This may include fulfilling orders, processing payments, customer support, fraud prevention, marketing, and compliance with legal obligations.
What Personal Information We Collect
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Information You Provide Directly
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Contact details (name, address, phone number, email)
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Order and billing information
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Account details (if applicable)
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Communications with customer support
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Information Collected Automatically
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Device and browser details
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IP address
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Site usage data via cookies, pixels, and analytics tools
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Information from Third Parties
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Shopify and related vendors
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Payment processors
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Marketing and advertising platforms
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How We Use Your Personal Information
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Processing and fulfilling orders
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Providing and improving our Services
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Marketing and personalized promotions
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Security and fraud prevention
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Customer service and support
If you reside in the EEA, we process this data under Art. 6 (1)(f) GDPR based on our legitimate business interests.
Cookies We use cookies to operate the Site, remember preferences, run analytics, and deliver targeted advertising. Learn more at: Shopify’s Cookie Policy. You may disable cookies in your browser settings, but doing so could affect your experience. We do not respond to “Do Not Track” signals.
How We Share Your Information We may share your information with:
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Vendors and service providers (e.g., Shopify, payment processors, analytics providers)
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Business and advertising partners
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Affiliates within our corporate structure
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Legal authorities where required by law
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As part of a business transfer, merger, or sale
We do not sell personal data or use sensitive information to infer characteristics without consent.
Third-Party Links Our Site may include links to third-party websites. We are not responsible for their privacy policies or practices. Please review third-party terms before sharing personal information.
Children’s Data Our Services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us at support@celavie.shop.
Security & Data Retention We take reasonable security measures to protect your information, but no system is completely secure. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and contractual requirements.
Your Privacy Rights Depending on your location, you may have the right to:
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Access, correct, or delete your personal information
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Restrict or object to certain processing
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Request data portability
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Opt out of marketing communications
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Withdraw consent (where applicable)
To exercise your rights, email us at support@celavie.shop. Verification may be required before requests are processed. We will not discriminate against you for exercising your privacy rights.
International Transfers We may process your information outside of your country of residence. Where legally required, we use recognized safeguards such as Standard Contractual Clauses for international transfers.
Contact Us If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: 📧 support@celavie.shop